Privacy Policy

Drona IAS Academy respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect information you provide through our website, mobile app, forms, and other services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, city, academic background, etc.
  • Payment Information: Details collected during course enrollment (processed securely through third-party payment gateways like Razorpay).
  • Technical Information: IP address, browser type, device information, and usage data (collected via cookies or analytics tools).

2. How We Use Your Information

  • To register you for courses, test series, or mentorship programs.
  • To send class updates, batch schedules, and important academic notifications.
  • To communicate offers, promotions, or new program launches (via WhatsApp, SMS, Email).
  • To improve our content, teaching strategies, and user experience.

3. Data Sharing & Protection

  • We do not sell or share your personal information with any third-party marketing company.
  • We may share data with trusted vendors (e.g., payment processors, email services) solely to deliver our services.
  • All data is stored securely and access is restricted to authorized personnel only.

4. Communication Consent

By signing up or enrolling with Drona IAS Academy, you agree to receive important academic and promotional messages through WhatsApp, Email, SMS, or Calls. You may opt out by contacting us directly.

5. Use of Cookies

Our website may use cookies to enhance user experience and track visitor activity (e.g., via Google Analytics). You can choose to disable cookies in your browser settings.

6. External Links

Our website or emails may contain links to third-party platforms (e.g., YouTube, Telegram, Payment Gateways). We are not responsible for the privacy policies of those external sites.

7. Children’s Privacy

Our services are intended for individuals above the age of 13. We do not knowingly collect personal data from children without parental consent.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date below.

9. Your Rights & Data Retention

You may request access, update, or deletion of your personal data at any time by contacting us. We retain your data only as long as necessary to provide services or as required by law.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the IT Rules 2021, the name and contact details of the Grievance Officer are provided below:

  • Name: Kulveer Singh Dhindsa (Founder, Drona IAS Academy)
  • Email: info@dronaiascademy.com
  • Phone: +91-9780543663

11. Contact Us

For questions or requests related to your personal data or this Privacy Policy, please contact:

  • Email: info@dronaiascademy.com
  • Phone: +91-9780543663

Last Updated: June 2025